Shipping and Returns

Our Biscuits are always Fresh!

Shipping
Orders ship from Florida within 1-3 business days after purchase. We mainly ship via USPS or UPS depending on the package size and shipping address. Complete street addresses are required for all shipments; UPS does not deliver to Post Office boxes. We are now required to restrict purchases to Washington state.

Returns

At Bone Bons, we take great care in the ingredients we use and every step of the baking process. We stand behind the quality of our products. Any product, which is found to be unsatisfactory within 14 days of receipt, or has been received damaged or unusable may be eligible for replacement, a store credit, or refund at our option, depending on the circumstances involved. If you are unsatisfied with your order for any reason, please contact us Monday through Friday between 8:00 a.m. and 6:00 p.m. E.S.T. at (407) 748-8687 or anytime by Email at service@bonebons.com and we will be happy to assist you.